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Speeches


Speaking Topics:

 

     1. 21 Steps to Successful Leadership

     2. Top Eleven Rules to Becoming a Successful person

     3. 20 Easy Ways to Achieve Customer Service Excellence

     4. 10 Easy Ways to Lose Customers

     5. Pricing Right for Profit (Knowing what your costs are and pricing accordingly)

     6. Measuring Customer Service

     7. Service Business Methods and Facts – Leaving nothing to chance, plan everything

     8. Don’t forget The Customer

     9. Who is in Charge at your Company Anyway? A Leadership Guide

   10. Beyond the Basics: 12 Steps to Contracting Business Excellence

   11. High Performance Contracting 

   12. Become Legendary: 20 Methods to Turn Satisfied Customers into Raving Fans

FEES:  Mr. Besednjak generally charges $5,000 to $10,000 per appearance.  Considerations are given for non-profits or charities.  Call for more information.


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Frank Besednjak

Keynote Speaker, Motivational Speaker, Business Coach, Trainer, Business Consultant. 

Proficient in Customer Service, Process Mapping, Leadership, Performance Improvement, Overall Business Excellence. 

Focus on Contracting and Service Business.

Also Offering Contractor Continuing Education for Forida (CILB), OCILB (Ohio), Kentucky, Alabama, TDLR (Texas), Florida CILB and NATE.