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Speeches
1. 21 Steps to Successful Leadership 2. Top Eleven Rules to Becoming a Successful person 3. 20 Easy Ways to Achieve Customer Service Excellence 4. 10 Easy Ways to Lose Customers 5. Pricing Right for Profit (Knowing what your costs are and pricing accordingly) 6. Measuring Customer Service 7. Service Business Methods and Facts – Leaving nothing to chance, plan everything 8. Don’t forget The Customer 9. Who is in Charge at your Company Anyway? A Leadership Guide 10. Beyond the Basics: 12 Steps to Contracting Business Excellence 11. High Performance Contracting 12. Become Legendary: 20 Methods to Turn Satisfied Customers into Raving Fans FEES: Mr. Besednjak generally charges $5,000 to $10,000 per appearance. Considerations are given for non-profits or charities. Call for more information.
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